Privacy Policy

1. Information We Gather

1.1 Data You Provide

When registering or using the Service, we may collect:

• Identity Information: your complete name and date of birth.
• Contact Information: email, phone number, and residential address.
• Financial Details: broker API credentials (read-only or trading permissions), investment preferences, and risk profiles. We do not store full broker login data or payment card details.
• Profile Settings: your username, trading preferences, and notification choices.
• Communication Logs: messages exchanged via support or email channels.

1.2 Automatically Collected Data

Using the Service triggers automatic collection of technical data such as:

• your IP address, browser type and version, and operating system.
• pages visited, features used, session duration, and click behaviour.
• device identifiers and mobile advertising IDs, if applicable.
• Data from cookies and tracking tools (see our Cookie Policy).).

1.3 Information from Third Parties

We may receive data from third-party providers such as identity verification, fraud prevention, and analytics services. This data is combined with ours to improve accuracy and security.

2. Reasons for Processing Your Data

Your data is used to:

• create and maintain your account and provide the Service.
• process trading signals and automated orders through connected brokers.
• personalize your experience and supply market insights.
• send transactional emails such as confirmations, trade alerts, and security updates.
• send marketing messages with your consent or as allowed by law.
• detect and prevent fraudulent or illegal activities.
• comply with legal and regulatory requirements.
• improve platform features using anonymized aggregated data.

3. Legal Basis for Processing (for EEA/UK Users)

For users in the European Economic Area or United Kingdom, data is processed based on:

• Contractual Necessity: to deliver the services you have requested.
• Legitimate Interests: for fraud prevention, security, and product enhancement.
• Legal Obligations: to follow financial and tax regulations.
• Consent: for marketing communications and optional cookies (which can be revoked anytime).

4. Sharing Your Data

We do not trade your personal data. We may share it with:

• Service Providers: cloud hosting, email services, analytics, and support providers under confidentiality agreements.
• Connected Brokers and Markets: only the necessary API commands for your trading preferences.
• Legal Authorities: when required by law or to protect our rights.
• Business Changes: in mergers, acquisitions, or asset sales, provided the recipient follows this policy.

5. Cross-Border Data Transfers

Kelmexa Inc.,

6. Data Retention

We keep your personal data while your account is active or as needed to provide the Service. After account closure, some data may be retained up to seven years for compliance. Aggregated anonymized data may be stored indefinitely.

7. Your Rights Regarding Data

Depending on your jurisdiction, you may have rights to:

• access your personal information.
• correct inaccuracies or incomplete data.
• request deletion of your data ("right to erasure").
• object to or restrict certain data processing.
• receive your data in a structured, machine-readable format (data portability).
• withdraw consent anytime without impacting prior lawful use.

To exercise these rights, contact us at . We strive to reply within 30 days.

8. Security Measures

We implement industry-standard protections including TLS 1.3 for data in transit, AES-256 encryption for stored data, multi-factor authentication, role-based access control, and annual external security assessments. However, no system is infallible. We advise using strong passwords and activating two-factor authentication.

9. Use of Cookies

Cookies and similar tracking tools are employed to operate and enhance the Service. Please refer to our Cookie Policy..

10. Children’s Privacy

The Service is intended for individuals aged 18 and above. We do not knowingly gather data from minors. If you believe a minor has provided personal information, contact us for prompt removal.

11. Policy Revisions

This Privacy Policy may be updated occasionally. Major changes will be announced via our website or email. Continued use signifies acceptance.

12. Contact Information

For privacy-related questions or to exercise your rights, please contact our Data Protection Officer:

• Email:
• Postal Address: Kelmexa USA Unit 101, Raheja Towers, M.G. Road, Bengaluru, Karnataka 560001, India, USA
• EU Representative: Kelmexa, Unit 101, Raheja Towers, M.G. Road, Bengaluru, Karnataka 560001, India